As from 1st April 2021 our telephone lines will be open from 8:15 am until 6:00 pm every day. The doors will remain open until 6:30 pm
We are endeavouring to answer the phones as quickly as possible.
Please do not use our emails to send any medical queries. Do you know you can drop off your prescriptions in the surgery?
ARE YOU AWARE YOU CAN DOWNLOAD THE NHS APP TO ORDER YOUR REPEAT PRESCRIPTION INSTEAD OF MAKING A PHONECALL? SEE LINK BELOW
PLEASE NOTE YOUR SECOND COVID VACCINATION DATE WILL HAVE CHANGED DUE TO THE DELIVERIES BEING BROUGHT FORWARD.
***NEW DATES FOR 2ND COVID VACCINATION CLINICS***
PLEASE ATTEND AT THE SAME TIME AS YOUR ORIGINAL APPOINTMENT TIME AT JORDANTHORPE SITE
NEW CLINIC 13TH MAY - ORIGINAL CLINIC 20TH MAY 2ND PFIZER VACCINATION
NEW CLINIC 20TH MAY - ORIGINAL CLINIC 28TH MAY 2ND OXFORD VACCINATION
We are now inviting patients to book in for their appointment via a secure link sent by text message to those currently eligible.
If you are in JCVI cohorts 1-9 and haven’t had your first covid-19 vaccination, and don’t have one booked, please contact the practice to arrange as soon as possible.
25,207 PATIENTS HAVE NOW BEEN VACCINATED AT MEADOWGREEN HEALTH CENTRE BY PEAK EDGE NETWORK (COMPRISING BASLOW ROAD SURGERY AND WOODSEATS MEDICAL CENTRE)
IF YOU ARE AWARE OF ANY PATIENTS IN THE ABOVE CATEGORIES WHO HAVE NOT HAD CONTACT FROM US AND WHO WOULD LIKE TO RECEIVE THE VACCINE, PLEASE ASK THEM TO CONTACT US
We are sure you are aware GP Practices up and down the Country are experiencing high levels of demand. Information from a survey carried out by the British Medical Association shows demand for GP appointments has increased by 5 million from February 21 to March 21 and up by 3 million from March 2019 to March 2021. On top of this demand, we are dealing daily with requests from patients for their COVID vaccination. We are also delivering approximately 1000 vaccinations per week. Since 9th January we have given 25,000 vaccines at Jordanthorpe Health Centre.
This is in addition to our routine work and whilst we appreciate it is very frustrating for patients when they cannot get through on the telephone, we would like to reassure you that we have invested heavily in a new telephone system and extra staff. We therefore are kindly asking all our patients for understanding during this unprecedented time in Primary Care.
Registering with the Practice
If you would like to register with the practice, please click here. Alternatively, you can visit either site to collect a copy of our registration form. Please do not ring the practice to register. Please can you ensure you obtain a months supply of any medication from your current practice prior to registering at our practice.
It is with regret that we feel we must bring this to your attention.
Unfortunately, in recent months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front doors.
We appreciate how difficult things are at the moment and understand the frustration when the phone lines are so busy. We share and understand this frustration and assure you our staff are working exceptionally hard to provide the best service possible in very difficult circumstances.
Therefore we are now enforcing a Zero Tolerance policy. We will end phone calls for verbal aggression and abuse and will call the police for verbal and physical aggression at the front doors. This behaviour will not be tolerated. All our telephone calls are recorded.
We endeavour to be kind, courteous and respectful of all our patients, and we expect the same treatment in return.
We do hope you understand that we need to protect our staff through these unprecedented times and that by working together we can push through this difficult time.
Thank you for your understanding.
The Partners at Meadowgreen Health Centre
The Avenue Medical Practice and Meadowgreen Health Centre have now merged. Appointments will be available for all patients at both sites. If you would like to ask a question or you have any feedback, please contact the Practice or email firstname.lastname@example.org
We would be grateful if you consider the following and let us know:
- Has the care or service you receive changed in any way since Meadowgreen Health Centre and The Avenue Medical Practice merged?
- What impact have these changes had on the care or service you receive? Positive/neutral/negative?
- How have these changes affected you?
- Do you feel these changes have affected you more because of your age, sex, disability, ethnicity, region or sexual orientation.
- How can the practice continue to improve the care and service we provide?
Have your say here Care Opinion
Welcome to Meadowgreen Health Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Have you downloaded the NHS App yet? Did you know you can now use the NHS App to manage your GP appointments, order repeat prescriptions and view your GP medical records? Click here to download
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Healthier Together Website
A useful website for Families and Young People:
Latest information if you have been made redundant
If you have been made redundant and are needing help to make a claim for Universal Credit, please use this link which has all the latest information you will need:
We would like to say a huge thank you to some very special people who have helped the Practice to get through this very difficult time.
Big shout out to ……
Bradfield School, who have donated to us very much needed visors to enable the Clinical Staff to see patients safely.
Also we would like to say a big thank you to Georgina Gunner from the ‘Helping Dress Medics’ Charity who has donated scrubs for the Clinicians to wear so they can follow infection control guidelines.
The most common symptoms of coronavirus (COVID-19) are recent onset of:
For most people, coronavirus (COVID-19) will be a mild infection.
If you have symptoms of coronavirus infection (COVID-19), however mild, stay at home and do not leave your house for 7 days from when your symptoms started. You do not need to call NHS111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.
Please keep your visits to the surgery to a minimum, if you need to collect a prescription please contact us to arrange delivery to a pharmacy of your choice. If you need to request your medication you can do so over the telephone during this period on 0114 2378877 or 2378800. Many thanks for your continued understanding and support during this time.
If you have an upcoming appointment booked with us, please do not attend if you have a cough or fever. If you feel the matter could be managed by phone, please contact reception with a suitable contact number and we will contact you rather than asking you to attend.
We would like to thank you for your cooperation at this time.
Please do not bring visitors to any appointments unless absolutely necessary
There is evidence that wearing a face covering may help stop a person infected with COVID-19 from spreading the virus further. Therefore, in order to help us protect our patients and staff we are asking, if you can, you wear some form of face covering when visiting the practice, even if you do not have symptoms of COVID-19. This can be as simple as a scarf or bandana that ties behind the head. Face coverings should not be used by children under the age of 2 or those who may find it difficult to manage them correctly - for example, those with respiratory conditions. You can find information on making and wearing your own face coverings via the following link: https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering.
Patient Participation Group
We are actively recruiting new members for our Patient Participation Group
Have your say:
- Attend quarterly meetings
- Engage with the progress of the Practice
- Improve services following Patient's comments and suggestions
Ask at Reception for more information
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
The regulation applies from 25 May 2018, and will apply even after the UK leaves the EU.
Please click here for more information.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Our Practice premises have suitable access for people with disabilities and there are designated car parking spaces close to the surgery entrance. Toilet facilities enable wheelchair access and support for disabled people.
Improving access to general practice: evening and weekend appointments now available
Please contact reception to speak to a GP for these appointments.
(Site updated 10/05/2021)